FAQ Hearing clinic

Frequently asked questions


I think I have hearing loss. Who must I speak to?

You may consult a hearing aid acoustician to ask all your questions. He or she will outline the steps to take in order to solve your hearing problems.

What are the first signs of hearing loss?

The first sign is always poor comprehension of speech, especially when many people speak at the same time. Then, there is the too-high TV volume and difficulty keeping up with a conversation in a noisy environment.

I can hear, but I don’t always understand?

Hearing loss often affects high-pitched sounds, which naturally entails having trouble understanding a conversation.

After first noticing hearing loss, when should I visit my doctor?

The first thing to do is to meet your family physician. Your doctor will suggest an appointment with an ORL or an audiologist to evaluate your hearing.

How can I self-evaluate my hearing loss?

It is impossible to measure your own hearing loss. The test is done with an audiometer that measures hearing loss with frequencies perceived by the human ear. The test may also check your speech comprehension with words or phrases.

Is it possible to stem the aging of the ear?

Aging is inevitable and irreversible, but by avoiding high sound levels, by treating circulation disorders and by making reasonable use of medication, you can protect your hearing for a long time.

Hearing Aids

What are the best types of hearing aids?

There are two types of hearing aids: intra-auricular and behind-the-ear. There are many ranges of products: low, middle and high grade. During your appointment with your hearing aid acoustician, you’ll choose the hearing aid you need. Afterwards, living with the hearing aids allows you to find the device suited to your needs.

How much does a hearing aid cost?

There is a range of prices for hearing aids. The hearing aid acoustician will present all the possible ways of getting a hearing aid. You can get one through the Régie de l’assurance-maladie (RAMQ), through CSST, through Veteran Affairs, through your private insurance or through a private purchase.

I know people who don’t wear their hearing aids. I’m afraid they might not work.

This depends mostly on the perseverance of the hearing-impaired person, as well as his or her wish to hear again. It also depends on the quality of the hearing aid acoustician’s work. The aid can help to fight isolation, but listening with a hearing aid doesn’t feel natural. It can take a few months to get used to it. A person equipped with a hearing aid must persevere and be patient. You may meet your hearing aid acoustician as many times as it is necessary to perfect your adjustments.

Some hearing aids are miniature or “not visible”. Are they better?

No. Miniaturization of hearing aids isn’t linked to their performance. The opposite would in fact hold true. However, miniature hearing aids are the least noticeable.

How long do batteries last?

A hearing aid battery lasts from a few days to two weeks.

What is the service life of a hearing aid?

It will last 4 to 5 years. This depends a lot on proper maintenance and care.

Hearing Health Professionals

What does a hearing aid acoustician do?

The hearing health professional sells, preps, adjusts and replaces hearing aids to improve hearing in hearing-impaired persons with maximum efficiency and comfort. The hearing aid acoustician can also help you find assistive listening devices, industrial hearing protectors, swimming earplugs and musicians’ earplugs.

What does the ORL specialist do?

Otorhinolaryngology is a branch of medicine specialized in diagnosing and treating disorders related to the nose, to the throat, to the ear and to the head and neck area. Specialists are called otorhinolaryngologists (ORL).

What does the audiologist do?

This health professional prepares a treatment and retrains patients regarding communication problems linked to hearing. Additionally, he or she tests hearing with audiometric evaluations and recommends hearing aids and listening devices to patients who need them.

Support Programs

What government programs can help to finance my hearing aids?

There are several options, such as the Régie de l’assurance-maladie (RAMQ), CSST, Veteran Affairs, your private insurance or a private purchase.

Are my hearing aids tax deductible?

It is recommended to keep your receipts regarding expenses linked to your hearing loss, as the fraction not covered by your collective insurance is eligible to deduction for medical fees in your income tax return. You can request more information from the ministère du Revenu of Quebec and Canada.

Hearing Clinic

An assessment by a hearing-aid acoustician is required in order to determine if the hearing aid is suitable for the patient's needs. Responsible for advertising: Annie Bouchard


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Important Message


We want to reassure you. We are here for you and we will continue to be here for you.

  • We have implemented a No-Contact Drive-Through Service (appointment only).
  • Wearing a mask or face cover (homemade or other) is now mandatory inside the clinic.
  • Plexiglas windows and additional sanitary protocols have been implemented.